OUR PRIVACY POLICY

Buckingham Estates Ltd believes it is very important to respect the privacy of individuals, and to make only safe and ethical use of the information that is provided through electronic channels.

Where we collect information we are doing so in order to offer you better services, both on the website and in the rest of our operations.

If any of the information we hold about you is inaccurate we will do our best to correct it quickly once you notify us.

Some of the information you give will be held in databases: we will ensure that these are secure and can only be accessed by authorised people.

This privacy policy describes:

  • The information we collect through the website and emails
  • What we do with it
  • Who we share parts of it with

Our website staff are fully trained in the privacy policy and are aware that ensuring it is fully implemented is an important part of their jobs.

The implementation of the privacy policy is directly supervised by senior managers of the organisation.

The information we collect and how we use it

We do not collect any financial information on this website except where you choose to pay online via debit/credit card for membership of the site.

We do not collect any mandatory demographic information, but we may ask you to provide some information voluntarily including, from time to time, completion of a questionnaire.

We may also ask you to complete surveys or questionnaires on the website from time to time. These will always be voluntary, but we may use the information from them to personalise the web site and to target marketing to relevant users.

We will ask you for your email address to enable you to receive update information and newsletters through email or if you wish to pay online. You can delete or change your email address at any time or unsubscribe to particular types of email.

We may collect management information on our email campaigns, for example whether you have read an email sent by us, when and how many times. This information will be used to improve content and services and to inform groups of users about relevant products and services.

We will use any or all of the personal information we collect about you to build up a profile of your use of the website and its facilities. This information will be stored under your name on our system.

Who will have access to the information?

Any information you give will be available to Buckingham Estates, its subsidiaries and business associates to enable us to offer members of the site relevant opportunities to either sell or invest in properties, land and real estate.

We may need to share your information with our service providers, agents and other relevant third parties for, from time to time, and by providing us with your details you are in effect agreeing that we are able to share your details with relevant third parties as we believe is appropriate.

We may disclose personal data in order to comply with a legal or regulatory obligation.

Information you give in response to surveys and questionnaires will be used in two ways:

  • By organisation itself to help determine policy and to help improve its services to members
  • By third parties that organisation may make the information available to

We or others may follow up some survey responses by phone or email from time to time.

Technical information

Like most websites, our server gathers limited information about you during a session, including the IP address and domain name from which you are accessing the server. This information is used to help us improve the content, design and performance of the site.

The website software is able to recognise the configuration of the computer you are using and the browser software you are using. This will help us provide you with an optimised experience.

This information is collected with your name, email address and, if appropriate, member number/log in.

Use of cookies

This website uses Google Analytics, a web analytics service provided by Google, Inc. (”Google”). Google uses (first party) “cookie” information for the purpose of evaluating your use of the website, compiling reports on website activity for website analyists and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

They also enable us to track what pages and facilities on this site that you visit so that we can build up a profile of your interests and needs to target marketing and information to your needs.

If you would like to receive more information on Google Analytics and the kind of information that is collected and processed, we refer you to Google’s website and its privacy policy on that website www.google.com and their terms of service.

Access to your Personal Information

You are entitled to see the information held about you and to amend or update any inaccuracies in your personal information. Please note that we are entitled to charge a £10 fee for providing you with access to your personal information.

Other web sites

This website contains links to other websites. Buckingham Estates Ltd is not responsible for the privacy policies, content or practices of these sites.

Data Protection

This privacy statement forms part of the Institute’s commitment to the principles of the Data Protection Act 1998.

Queries and concerns

Should you have any questions or concerns about this policy or the way we operate it, please feel to contact:

Marketing Director
info@buckingham-estates.com